Urawa PARCO and Shintokorozawa PARCO jointly held a customer service role playing contest on June 15 and 22.

The final game after the first round started from a scene that staff called out to customers who were thinking about whether to buy goods or not. After that, staffs played to reccomend our house card and our original app "POCKET PARCO" at the cash desk to the customer.
 
The teams that the shop staffs showed high level of customer service received the Best Award, Excellence Award, or PARCO Store Manager Award.

In feedback from customer service external lecturer, participants and viewers seriously listened and took notes.